A well-structured system is the backbone of a calm, organised practice.We set up and refine your Halaxy environment so your workflows, forms, reminders, and templates support you
— not slow you down.
Halaxy Setup & Projects
For those who want reliable
upkeep and support , we take care of updates, backups, Hosting renewals, security and small edits so you can focus on what you do best.
Essential Care
Friendly Priority support
Website health check -ins
Hosting & domain renewal support
Monthly content
improvements (small edits)
Backups & security monitoring
For those who want reliable, ongoing support to keep their website secure, updated, and running smoothly.
This tier feels like having steady, dependable web support — without the extras.
Standard Support
Priority email & Slack report
Up to 1 hour small edits & updates
Monthly performance & Speed check
Basic uptime monitoring & alert setup
Quarterley mini UX review
For those who want proactive support, regular content updates, performance insights and priority response.
This tier feels like having a trusted web partner
Premium Support
Training & walkthroughs
Regular content updates
( text + images )
Performance & speed checks
Monthly performance overview
Priority response
Halaxy Setup, Without the Overwhelm
Support for New Practices
Starting a practice comes with enough decisions — your systems shouldn’t add to the pressure.
We support new practices at every stage, whether you want everything set up for you, a little structure to get started, or practical resources you can work through yourself.
You can choose from:
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Halaxy Jumpstart Setup — a done-for-you setup covering appointments, fees, intake forms, templates, reminders, and workflows
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Communication templates and consent forms to help you start with clear boundaries and consistent messaging
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DIY resources, including a downloadable Halaxy setup checklist, if you’re not ready for hands-on support just yet
Our goal is to help you begin with clarity and confidence — without trial-and-error, overwhelm, or unnecessary complexity.
Pricing
$715 incl. GST
All prices are in AUD and include GST.
Best for
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New practices setting up Halaxy for the first time
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Clinics switching from another system
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Practices that want things done properly, not rushed
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Clinicians who don’t want to spend nights troubleshooting admin
Full review and configuration of core Halaxy settings
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Practice, practitioner, and location setup
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Fees, invoices, payments, and reminders configured correctly
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Intake forms, questionnaires, and email/SMS templates aligned
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Online bookings and calendar settings (if required)
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Branding applied across invoices, reminders, and communications
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Medicare, DVA, WorkCover, and other funder settings (where applicable)
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Practitioner profiles, permissions, and dashboards
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Security, payment, and notification settings checked
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Final tidy-up so everything is consistent, tested, and ready to use
This is a done-for-you service — not a checklist you’re left to figure out on your own.
What's Included
Halaxy Jumpstart Setup
Designed for new practices or clinicians just starting out, who want their Halaxy system set up properly from the beginning — without needing a full workflow build.
Ideal if you’re new to Halaxy, want your appointments, fees, intake forms, and templates configured correctly from day one, or simply want to avoid the trial-and-error phase and start with a system that supports how your practice actually runs.
Your work is complex.
Your systems don’t need to be.
Already Using Halaxy (But It’s Not Flowing?)
If your current setup feels messy, inconsistent, or time-consuming, you’re not alone.
Often, systems evolve reactively — new fees added here, a template edited there, reminders partially configured. Over time, small gaps create friction.
We audit, refine, and restructure your existing Halaxy environment so it becomes streamlined, consistent, and easier to manage.
The result is a system that supports your workflow — rather than slowing it down.
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Auditing and optimising existing Halaxy setups (fees, templates, reminders, settings)
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Tidying inconsistent systems that have grown over time
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Reducing invoice issues, missed payments, and follow-ups falling through the cracks
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Streamlining billing, claiming, and payment workflows
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Setting up new practitioners correctly and consistently
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Creating calm, professional communication templates and admin processes
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Providing ongoing admin support through structured weekly or monthly blocks
We can assist with:
Halaxy Systems Audit & Tidy-Up
Best for:
Practices already using Halaxy where systems feel messy, inconsistent, or harder than they should be.
Ideal if templates don’t align, fees feel off, reminders aren’t working as intended, or intake has grown patchy over time.
What’s included
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Full review of your current Halaxy setup
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Fees, appointment types, and invoice settings checked
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Intake forms, questionnaires, and consent forms reviewed
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Email & SMS templates reviewed for clarity and consistency
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Reminder and notification settings assessed
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Identification of gaps, inefficiencies, or duplicated processes
Plus:
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Hands-on fixes and tidy-ups implemented
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Practical “quick wins” to reduce no-shows, improve communication, and streamline intake
This is not just a report — changes are made for you.
From $770 (incl. GST)
All prices are in AUD
Final cost is confirmed once scope is reviewed.
Ready to bring more clarity and calm to your practice systems?
Explore our support options or get in touch to talk through what would best support your workflow right now.
Project Support
Focused support for small or large projects. Our prepaid project packages are ideal for both small tasks and larger short-term projects.
What we can assist with:
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Halaxy data cleansing
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Intake form setup and automation support
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Creation and refinement of clinical forms & consent documents
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Medicare claiming assistance & troubleshooting
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General admin as requested
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Uploaded documentation
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File organisation and data entry
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Email inbox assistance & communication support
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Client onboarding support
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Practice policy creation or updates
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Templates for GP letters, funding reports, SMS/email communication
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Branded documents
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Workflow creation and streamlined admin processes
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Integrated online booking system - Halaxy, plus secure intake and file-upload forms.
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Project-based admin support (small and large tasks)
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Need support for negotiated short-term projects? We’ve got you.
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4 Hours Monthly Project Support $340 (incl. GST)
Light, focused support for priority tasks
Perfect if you don’t need weekly admin help but want the reassurance of support when things pop up.
This package is ideal if you have one or two specific tasks or a small project you need help with, but don’t require ongoing weekly admin support.
Perfect for clinics who need:
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Halaxy tweaks or optimisation
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Form updates or creation
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Template refinement
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Small admin or system tidy-ups
Your hours can be used flexibly across the month for targeted support where it’s needed most.
Packages & Pricing for monthly support
Packages & Pricing
on demand Support
Small ad-hoc tasks as you need them!
Our casual admin support gives you the flexibility to access help when it matters most.
Whether you’re a clinician needing occasional assistance, we step in to keep things running smoothly.
Simply send through your tasks as needed, and we’ll complete them within 2 business days. With on-demand support billed only when used, plus quick troubleshooting and step-by-step guidance, you get the practical help you need—exactly when you need it.
Packages & Pricing - casual and on demand support
Casual - on demand when you need it
$90/ hr (incl. GST)
Need quick help with small admin tasks without committing to a package?
Our on-demand support is perfect for one-off jobs, such as scheduling, document updates, or light data entry.
Simply book when you need it, and we’ll take care of the task efficiently, so you can focus on what matters most.