We offer a wide range of services designed to support your business needs. Whether you’re after just a few hours of help each week or full-scale assistance to manage a growing business, we have flexible packages tailored to suit you.
Admin Services
Practice management
Dedicated weekly support
from 4 hours per week
Dedicated virtual assistant support
Day-to-day admin handled
for you
Reliable, ongoing assistance to supports you
Practice management
Running a practice takes time
– we make it easier.
Our weekly admin packages give you reliable support, tailored to your needs. Simply choose the amount of hours of support you need and we'll ensure we cover all your needs each week within this limit.
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Daily monitoring of Halaxy notifications, tasks, SMS, calendar, and emails
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Client/patient communication & secure messaging (via Halaxy or private outbound number)
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Referral validity checks, invoicing & document management
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Efficient task turnaround (1–24 hours)
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Priority support – patient communication & tasks within 4–8 business hours
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Templates, branding, workflows & streamlined admin processes
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Zoom consulting & training (from your package hours)
What's Included
Packages & Pricing for Weekly support
4 Hours Admin Support
$320 (incl. GST)
Best for consistent Support.
Great for solo practitioners with a steady client load who need regular admin help.
With 4 hours, you’ll receive consistent monitoring of tasks, invoicing, and client communication to reduce stress and free up your time.
Perfect if you want to feel confident your practice admin is being looked after each week.
Project packages
Focused support for the tasks and projects your practice doesn’t have time for.
Our monthly prepaid admin packages are ideal for both small tasks and larger short-term projects.
You choose the number of hours you need for the month and use them as required across the 4-week period.
These packages do not include weekly admin check-ins (as provided in our Practice Management Package), making them a flexible option for project-based or admin assistance.
What we can assist with:
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Halaxy data cleansing
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Intake form setup and automation support
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Creation and refinement of clinical forms & consent documents
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Medicare claiming assistance & troubleshooting
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General admin as requested
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Uploaded documentation
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File organisation and data entry
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Email inbox assistance & communication support
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Client onboarding support
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Practice policy creation or updates
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Templates for GP letters, funding reports, SMS/email communication
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Branded documents
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Workflow creation and streamlined admin processes
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Integrated online booking system - Halaxy, plus secure intake and file-upload forms.
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Project-based admin support (small and large tasks)
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Need support for negotiated short-term projects? We’ve got you.
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Packages & Pricing for monthly support
4 Hours Monthly Project Support $340 (incl. GST)
Light, focused support for priority tasks
Perfect if you don’t need weekly admin help but want the reassurance of support when things pop up.
This package is ideal if you have one or two specific tasks or a small project you need help with, but don’t require ongoing weekly admin support.
Perfect for clinics who need:
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Halaxy tweaks or optimisation
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Form updates or creation
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Template refinement
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Small admin or system tidy-ups
Your hours can be used flexibly across the month for targeted support where it’s needed most.
Because this work sits at the heart of your practice systems, we intentionally take on a limited number of virtual admin and project-based clients at any one time.
This allows us to provide calm, consistent, and detail-focused support — whether we’re setting up systems, untangling admin issues, or managing projects behind the scenes — without rushed timelines or impersonal service.
If you’re ready for thoughtful, reliable admin support that helps your practice run more smoothly
— without overwhelm — we’d love to support you.
CALM, RELIABLE
PRACTICE SUPPORT
Packages & Pricing
on demand Support
Small ad-hoc tasks as you need them!
Our casual admin support gives you the flexibility to access help when it matters most.
Whether you’re a clinician needing occasional assistance, we step in to keep things running smoothly.
Simply send through your tasks as needed, and we’ll complete them within 2 business days. With on-demand support billed only when used, plus quick troubleshooting and step-by-step guidance, you get the practical help you need—exactly when you need it.
Packages & Pricing - casual and on demand support
Casual - on demand when you need it
$90/ hr (incl. GST)
Need quick help with small admin tasks without committing to a package?
Our on-demand support is perfect for one-off jobs, such as scheduling, document updates, or light data entry.
Simply book when you need it, and we’ll take care of the task efficiently, so you can focus on what matters most.
