Services

Weekly Packages

​​What's Included

• Daily Monitoring of Halaxy notifications, tasks, SMS, calendar, email management, client/patient communication, documents, referral validity, triage, invoicing.

• Secure patient communication (via Halaxy or outbound using a private number).

• Efficient Task Turnaround (1 - 24 hours)

• Tap into our valuable resources and knowledge.

• Priority Support: Task completion and patient comms within 4 - 8 business hours.

• Templates, branding, workflows, and streamlined admin processes.

• Zoom consulting & training (drawn from your hours)

• Clear 'MVA Working Together" document

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Packages and Pricing

• 2 Hours - $150/week

• 4 Hours - $300/week​​​

• 6 Hours - $450/week

• 8 Hours - $593.70/week

• 10 Hours - $731.25/week

• 10+ Hours - Negotiated

       (One-time onboarding Fee of $255)

Monthly Prepaid Packages

​​What's Included

• Same benefits as Weekly, with hours spread flexibly across a 4-week period

• Transparent weekly usage reports

• Save with commitment: 6-month subscription (paid 4-weekly) = 10% discount

• Halaxy setup can be fully or partly delivered within prepaid hours:

  • Templates for GP letters, funding body reports, SMS/email, branded docs

  • Optimisation (Fax, 2-way SMS, online consults, automation)

  • Setup of up client files

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Packages and Pricing

• 4 Hours - $320

• 6 Hours - $480

• 8 Hours - $640

• 10 Hours - $800

• 10+ Hours - Negotiated

Casual Packages

​​​What's included

• On-demand support, billed as needed

• Task turnaround within 1–24 hours

• Flexible: scale support up or down anytime

• Patient communication via Halaxy or private number

• Practice mentoring: automation, procedures, usability guidance

• Halaxy optimisation & clinic efficiency solutions

• Professional improvements: branding, templates, admin processes

• Online training & collaborative Zoom support (drawn from purchased time)

• Quick troubleshooting and step-by-step guidance​

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Packages and Pricing

• ​​​Casual support - $90/hr

• Zoom Consulting:

  • $70 / 30mins

  • $120 / 60mins